Support/SMA360°™ Patient Support

A circle of support for your patients*

The Biogen SMA360° support program provides services for patients and their
families that address nonmedical barriers to access to SPINRAZA.

The Biogen SMA360° support program provides services that include:


Product education

Insurance benefits investigation

Financial assistance for eligible individuals

Download the Start Form to enroll your patient in the SMA360° support services. This form can also be used as a prescription

Download the Start Form (English)

Download the Start Form (Spanish)

Dedicated support to help patients
with treatment logistics.

Once a Start Form has been submitted to Biogen, a dedicated Family Access Manager (FAM) will reach out to your patient to begin helping with the logistics surrounding treatment.

The FAM will help your patient whenever there is a question or concern related to nonmedical treatment logistics while on SPINRAZA. The FAM can provide information on SMA360° support services and how a caregiver or individual living with SMA may be eligible for programs tailored to their needs.

Questions about support
or treatment logistics?

Contact your Biogen Rare Disease Account Executive:

The Biogen Copay Program can potentially cover both the SPINRAZA prescription and the treatment procedure

The SMA360° insurance and financial assistance programs are designed to help individuals with SMA and their families understand their insurance benefits for SPINRAZA, and find a feasible way to start treatment and continue as prescribed by their healthcare professional.

The Biogen Copay Program can help commercially insured patients lower their out-of-pocket costs to as low as $0 by potentially covering both the SPINRAZA prescription and the treatment procedure. A FAM is ready and able to educate patients and their families on the eligibility details of this program.

A child with later-onset SMA who is being treated with SPINRAZA

“Our family access manager is amazing. He has been with us almost since the beginning of Ashley’s SPINRAZA treatment.” —Antonia, mother of Ashley

It’s important to consider treating SMA as soon as possible1

*SMA360° patient services from Biogen are available only to those who have been prescribed SPINRAZA. SMA360° is intended for US residents only.
Depending on your method of procurement, the Start Form may be used as a prescription.
Depending on the individual’s income or, in some cases, if his/her medication is obtained from an out-of-network provider, there may be an annual cap that limits the amount of assistance they can receive over 1 year. Federal and state laws and other factors may prevent or otherwise restrict eligibility. Individuals covered by Medicare, Medicaid, the VA/DoD, or any other federal plans are not eligible to enroll. The Biogen Copay Program is only available once a claim has been submitted to and paid for by the insurance company. Individuals may remain enrolled in the Biogen Copay Program for as long as eligibility criteria are met. Contact an LCM for full eligibility requirements.